Health System Removes Call Routing Errors for Over 1,100 Providers Location: Louisville, KY Number of Providers: 1,100+ CBSA Population: 4.5 Million What was the problem? This healthcare system was using a traditional call service when they realized this wasn’t the best solution to utilize when receiving 7000 urgent calls per day between 1,143 doctors across […]

In the realm of healthcare, patient relationships aren’t just about providing medical care; they’re about fostering trust, empathy, and loyalty. A positive patient experience is the most powerful signal for retaining patients and increasing revenue-driving appointments. At Clarus, we understand the importance of these relationships, which is why we go above and beyond to strengthen […]