Independent Medical Practices
Take back control of every call
Clarus handles the fielding, routing, and follow-up — so your staff spend less time on the phone and more time with patients. Providers get the calls that actually need them, patients get faster answers, and your practice runs the same way at 3pm as it does at 3am.
3+ hours saved
per staff member, per day
Zero patient hold times
& no missed calls
Reduced staff burnout
and increased satisfaction
10-30% revenue increase
& 20-30% cost reduction
Enhance the Way You Manage Patient Communication
Never miss a call again
Clarus answers every call, 24/7. Urgent after-hours calls are routed immediately to the right on-call provider. Non-urgent calls are triaged, documented, and queued for the next business day. No voicemail. No missed messages.
Appointment scheduling on autopilot
Clarus AI agents handle appointment requests, confirmations, and reschedules, without staff involvement. Patients get immediate responses. Your calendar fills itself.
Outbound campaigns without extra staff
Run patient reengagement campaigns, post-procedure follow-ups, and medication reminders with AI, not phone trees or outsourced call centers. Every outbound call is recorded and documented in your EHR.
Works with your EHR
Clarus connects directly to leading EHR platforms. Every call, every message, every patient interaction flows into the right chart automatically.
Independent Practices Using Clarus Healthcare Call Management
- Women’s Care of Beverly Hills
- Kansas City Bone and Joint
- Chicago Nasal & Sinus
- MidState Pulmonary
- Vernon Pediatrics
- Sylacauga Obstetrics & Gynecology
- EmergeOrtho
- Orthopedic Physicians Alaska
- Arizona Community Physicians
- Heritage Medical Associates
- Urology San Antonio
- Syracuse Orthopedic Specialists
- The Orthopaedic Group
- Pulmonary Associates of Mobile
Trusted by Healthcare Providers
Don’t just take our word for it
“Switching to a tech-based solution like Clarus is a no-brainer! From being able to save the office time and money and the doctors hundreds of hours in how they manage their calls after-hours.”
Women’s Care of Beverly Hills Medical Group
Frequently Asked Questions
Clarus answers every call 24/7. It routes urgent after-hours calls to the right on-call provider immediately. It triages, documents and queues non-urgent calls for the next business day, so nothing goes to voicemail.
Yes. Clarus runs reengagement campaigns, post-procedure follow-ups and medication reminders with AI, not phone trees or outsourced call centers, and records each call in your EHR.
Clarus answers every call right away with a conversational AI agent, so patients don't wait on hold. The agent handles routine requests like scheduling and refill requests itself, and sends everything else to the right staff member as a documented message. Your front desk spends its time on the calls that need a person.
Traditional answering services usually charge per call or per minute, so costs climb with volume. Clarus charges a flat rate per provider per month, so after-hours costs are predictable, and it costs the practice ~50-70% less than a live answering service.
Clarus is priced per provider per month, with call volume included, so cost scales with the size of your practice. The conversational AI agent is added to a Clarus call management or after-hours plan. Clarus quotes based on your provider count.
Clarus Engage calls patients before their visit to confirm the appointment. If the time no longer works, the agent offers open times and reschedules on the same call, so the slot gets filled instead of lost.
Look for four things: direct EHR integration so the agent can book and document in the chart, firm rules that keep it from giving medical advice, reliable after-hours routing to your on-call providers, and a signed BAA. Clarus was built around all four for ambulatory specialty practices.
Patients mainly want a fast answer. A conversational agent picks up immediately, understands plain speech and resolves routine requests on the first call, which beats waiting on hold or leaving a voicemail. Patients who want a person can be transferred to staff.
Ready to Transform Your Practice?
Get in touch with our sales team to learn how we can help your healthcare practice eliminate call chaos and automate patient communication.