INDEPENDENT PRACTICES

How Clarus Can Help

Clarus helps independent practices remain efficient in a competitive healthcare landscape.

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Provider and Staff Burnout

Heavy Administrative Burden

Patient Satisfaction

Unnecessary Costs

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No Holistic Understanding of Patient Communication

Lost Calls

Problems We Solve

Clarus helps independent practices manage all aspects of patient communication and operate more effectively.

1

Answer patient calls with technology, not people
  • Customizable IVR based on practice workflow needs
  • Clarus handles all calls in real-time

2

Prioritize messages based on practice’s needs
  • Urgent after-hours calls routed to provider via app
  • Non-urgent calls sorted by call type on dashboard for staff

3

Address patient messages in a timely manner
  • Messages available within seconds
  • No calls abandoned
  • Providers have multiple options how to respond to urgent calls

4

Get holistic view of patient messages
  • Full documentation of all message interaction
  • Connect messages to the record in EMR

How it Works

With our intelligent call routing, incoming calls are directed to the right department or individual, guaranteeing accurate and timely responses. Our message handling feature utilizes AI to transcribe and organize messages, allowing you to efficiently prioritize and address critical matters.

Whether it’s during regular business hours or after hours, Clarus provides support to your practice and patients. Our comprehensive reporting tools offer valuable insights into call volume, response times, and customer interactions, empowering you to make data-driven decisions to better your practice.

Hear From Our Clients

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