MSOs

How Clarus Creates Efficiencies

Clarus helps MSOs improve practice operations and deliver cost savings by changing the outdated patient call management business process.

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Standardization

Staff Productivity

Compliance

Comprehensive Analytics

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 Inefficient Workflows

Unnecessary Administrative Costs

Problems We Solve

Clarus helps MSOs standardize and improve call management across all practices leading to reduced operational costs and optimization of resources.

The patient can leave a message, that message is transcribed, and then it’s on a dashboard where our staff can see those messages and put those messages into the system. It eliminates a lot of paper and makes us more secure with patient information as well.

Patrick Stearns
Cool Springs Internal Medicine

1

Answer patient calls with technology, not people
  • Customizable IVR based on practice workflow needs
  • Clarus handles all calls in real-time

2

Prioritize messages based on practice’s needs
  • Urgent after-hours calls routed to provider via app
  • Non-urgent calls sorted by call type on dashboard for staff

3

Address patient messages in a timely manner
  • Messages available within seconds
  • No calls abandoned
  • Providers have multiple options how to respond to urgent calls

4

Get holistic view of patient messages
  • Full documentation of all message interaction
  • Connect messages to the record in EMR

How It Works

With our intelligent call routing, incoming calls are directed to the right department or individual, guaranteeing accurate and timely responses. Our message handling feature utilizes AI to transcribe and organize messages, allowing you to efficiently prioritize and address critical matters.

Whether it’s during regular business hours or after hours, Clarus provides 24/7 support to your practice and patients. Our comprehensive reporting tools offer valuable insights into call volume, response times, and customer interactions, empowering you to make data-driven decisions to better your practice.

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