A Call Management Solution for Independent Medical Practices

• Ensures error-free routing so every patient reaches the right provider, every time
• Intelligent triage identifies urgent vs. routine requests
• Streamlines the response process with full call documentation, transcription, and audio recordings

Decreases provider burnout and gives patients reliable after-hours access

• Captures and organizes all after-hours messages and segments by call type
• Simple dashboard lets your team respond quickly and efficiently
• 99% of non-urgent after-hours calls are resolved the next day

Allows 24/7 access without burning out your staff

• Minimizes staff disruptions with intelligent call routing throughout the day
• Never miss a patient call
• 30-40% reduction in call volume

Saves each team member an average of 3 hours per day

• Identifies patients who haven’t visited within a specified timeframe
• Sends segmented outreach with personalized preventative care reminders
• Schedules appointments and reengages patients through two-way AI conversation

10-30% increase in incremental revenue through improved patient access and retention

• Automatically processes routine prescription refills without staff input
• Routes complex requests to the appropriate team member
• System verifies patient identity and medication history

Reduces administrative burden on staff while improving patient satisfaction

• Sends custom automated reminders and allows patients to confirm or reschedule
• Syncs seamlessly with your EHR
• Handles scheduling conversations with agentic AI

50%+ improvement in no-show rates

• Delivers automated welcome calls with key details before the first visit
• Sends appointment confirmations and preparation instructions
• Guides patients through your intake process conversationally using AI agents

Creates positive patient experience while limiting administrative burden on staff

• Handles balance inquiries and collects payment information
• Easily collects patient responsibility portion of bill
• Maintains compliance with healthcare billing regulations

Improves revenue collection and maintains positive patient relationship during billing calls

• Automates follow-ups to support post-visit recovery
• Collects patient feedback and satisfaction scores
• Updates patient records with full documentation automatically

Improves patient outcomes while increasing access for more patient visits