HOME HEALTH AGENCIES

The Smartest Way to Manage Patient Calls

Immediately reduce expenses related to triage and reception. Increase patient satisfaction and staff efficiency.

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Intake Call Routing

Optimize Staff Workflows

Quick Resolution to Patient Messages

Immediate Cost Savings

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Integration with your EMR

Patient Satisfaction

Benefits of Clarus

Home health agencies have been handling patient calls the same way for decades. With Clarus every call is answered and resolved in a timely manner. Staff are more productive and agencies can cut costs around triage and reception.

Clarus provides transparency and accountability around patient messages through analytics and documentation.

1

Answer patient calls with technology, not people
  • Customizable IVR based on practice workflow needs
  • Clarus handles all calls in real-time

2

Prioritize messages based on practice’s needs
  • Urgent after-hours calls routed to provider via app
  • Non-urgent calls sorted by call type on dashboard for staff

3

Address patient messages in a timely manner
  • Messages available within seconds
  • No calls abandoned
  • Providers have multiple options how to respond to urgent calls

4

Get holistic view of patient messages
  • Full documentation of all message interaction
  • Connect messages to the record in EMR

How it Works

With our intelligent call routing, incoming calls are directed to the right department or individual, guaranteeing accurate and timely responses. Our message handling feature utilizes AI to transcribe and organize messages, allowing you to efficiently prioritize and address critical matters.

Whether it’s during regular business hours or after hours, Clarus provides support to your agency and patients. Our comprehensive reporting tools offer valuable insights into call volume, response times, and patient interactions, empowering you to make data-driven decisions to better your agency.

Hear From Our Clients

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