A Call Management Solution for Home Health Agencies

Turn High Call Volume into Organized Patient Care 

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Improve Patient Care Without Adding Staff Workload

See how Clarus delivers measurable improvements in efficiency, revenue, and patient satisfaction.

Never miss a referral call
Zero patient hold times & no missed calls
3x faster resolution for all patient requests
Reduced operational costs through automation
See the Difference Clarus Makes

Enhance the Way You Manage Patient Communication 

Urgent After-Hours Calls

  • Automatically routes urgent calls to on-call clinicians
  • Intelligent triage identifies care emergencies vs. routine requests
  • Mobile app delivers full patient context to field staff instantly

Reduces missed visits and lowers overtime costs

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Non-Urgent After-Hours Calls

  • Captures all non-urgent after-hours calls to support accurate documentation and compliance requirements
  • Dashboard allows coordinators to efficiently prioritize and respond to messages
  • 99% of non-urgent after-hours calls are resolved by the next day

Keeps non-urgent calls out of triage, reducing costs and improving patient satisfaction

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Daytime Patient Calls

  • 30-40% reduction in call volume
  • Error-free routing to appropriate care coordinators
  • 3x faster resolution time for all patient requests

Saves each clinician 3+ hours per day

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Remote Physiologic Monitoring Program

  • Align workflows to optimize compliance with CMS’s new WISeR initiative to achieve Gold Card status
  • Automate management of remote care programs for subsets of patient population
  • Integrations with Homecare Homebase and other EHRs to enable workflows

Gain competitive advantage in new AI-enabled landscape without adding to staffing levels

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New Patient Onboarding

  • Automates welcome calls to new admissions and their families
  • AI agents guide patients and their families through your intake process
  • Saves staff time onboarding new patients

Creates positive first impression while reducing intake coordination time

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Patient Follow-Up

  • Improves HHCAHPS rating with custom check-ins and recovery monitoring
  • Automatically captures patient status updates and document them directly in patient records
  • Flags concerning responses for immediate clinical review

Improves patient outcomes through consistent follow-up and early intervention

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Home Health Agencies Using Clarus Healthcare Call Management

Residential Healthcare GroupMays Home CareWell Care Home Health

Trusted by Healthcare Providers

After implementing Clarus, we managed to reduce inbound calls by 33%. Patients no longer need to make repeated calls to reach our offices, ultimately boosting overall patient satisfaction. Additionally, with the Clarus dashboard, our team has the ability to research calls prior to follow up leading to more effective time management, workload efficiency and job satisfaction.
Graham Healthcare Group
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