Featured Case Study: Complex Call Schedules Are Easy to Follow with Automated Call Routing

Virginia Heart was looking for an after-hours answering service that could accommodate their ten locations with multiple on-call schedules that they share with internal and external providers.

Resources by Category

Top 5 Ways Call Management Reduces Staff Burnout During the End-of-Year-Rush

November 1, 2024
The end of the year can be a stressful period for healthcare teams with a surge in patient calls during the holidays, often causing burnout.
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The end of the year can be a stressful period for healthcare teams with a surge in patient calls during the holidays, often causing burnout.

Holiday Call Management Tips for Medical Practices

October 1, 2024
Manage the holiday surge in patient calls effectively. Learn tips to keep your healthcare staff and patients satisfied this season.
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Manage the holiday surge in patient calls effectively. Learn tips to keep your healthcare staff and patients satisfied this season.

Traditional Answering Services vs. Clarus Call Management: Why It’s Time for a Change 

September 13, 2024
It’s clear that while traditional answering services served a purpose, modern healthcare practices require a more efficient, error-free solution like Clarus to meet today’s demands.
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It’s clear that while traditional answering services served a purpose, modern healthcare practices require a more efficient, error-free solution like Clarus to meet today’s demands.

Patient Calls and Compliance: What You Need to Know

August 19, 2024

The Importance of Compliant Patient Calls In healthcare, patient communication is essential. With the rise in desire for communication with […]

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The Importance of Compliant Patient Calls In healthcare, patient communication is essential. With the rise in desire for communication with […]

How Technology Improves Patient Experience

July 2, 2024
From streamlining administrative tasks to providing more personalized care, technological advancements are transforming how patients interact.
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From streamlining administrative tasks to providing more personalized care, technological advancements are transforming how patients interact.

Homecare Homebase and Clarus Call Management Announce New Integration

June 18, 2024

June 13, 2024 Homecare Homebase (HCHB) and Clarus are integrating their platforms to help home health and hospice agencies better […]

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June 13, 2024 Homecare Homebase (HCHB) and Clarus are integrating their platforms to help home health and hospice agencies better […]

Inflation’s Toll on Medical Practices: Navigating Rising Costs

June 1, 2024
This inflationary pressure affects everything from employee salaries to the cost of medical supplies, impacting healthcare providers.
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This inflationary pressure affects everything from employee salaries to the cost of medical supplies, impacting healthcare providers.

Navigating Provider Burnout: Strategies for Your Practice

May 1, 2024
By implementing proactive strategies within your practice, you can tackle burnout head-on and foster a healthier environment for your team.
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By implementing proactive strategies within your practice, you can tackle burnout head-on and foster a healthier environment for your team.