Just Released: Miami Market Digital Front Door Index Report

Physician offices receive tens of thousands of calls each month, yet office staff often can’t keep up. A recent analysis of eight major Miami health systems found that 25% of patient calls went unanswered, missing critical opportunities to connect with patients and enhance access.

Read the Full Report

Resources by Category

Blogs
Case Studies
Digital Front Door
White Papers

Leading Home Health Provider Saved Over $800k Annually
April 18, 2024
GHG chose to implement Clarus, a technology solution to call management that leverages smart routing and AI-transcription.
Read More

Leading Home Health Provider Saved Over $800k Annually
April 18, 2024
GHG chose to implement Clarus, a technology solution to call management that leverages smart routing and AI-transcription.
Read More

Children’s Hospital Improves Patient Experience By Removing Call Wait Times
April 17, 2024
Children's Hospital improves patient experience by removing call wait times using after-hours call management.
Read More

Children’s Hospital Improves Patient Experience By Removing Call Wait Times
April 17, 2024
Children's Hospital improves patient experience by removing call wait times using after-hours call management.
Read More

Health System Removes Call Routing Errors for Over 1,100 Providers
April 17, 2024

Health System Removes Call Routing Errors for Over 1,100 Providers Location: Louisville, KY Number of Providers: 1,100+ CBSA Population: 4.5 Million What was the problem? This healthcare system was using a traditional call service when they realized this wasn’t the best solution to utilize when receiving 7000 urgent calls per day between 1,143 doctors across […]

Read More

Health System Removes Call Routing Errors for Over 1,100 Providers
April 17, 2024

Health System Removes Call Routing Errors for Over 1,100 Providers Location: Louisville, KY Number of Providers: 1,100+ CBSA Population: 4.5 Million What was the problem? This healthcare system was using a traditional call service when they realized this wasn’t the best solution to utilize when receiving 7000 urgent calls per day between 1,143 doctors across […]

Read More

Improve Patient Experience with Better Call Management
November 6, 2023
After implementing Clarus, the staff at TDDC experienced a shift, receiving zero patient complaints.
Read More

Improve Patient Experience with Better Call Management
November 6, 2023
After implementing Clarus, the staff at TDDC experienced a shift, receiving zero patient complaints.
Read More

Complex Call Schedules Are Easy to Follow with Automated Call Routing
November 6, 2023
View our case study to learn more about how Clarus can help with automated routing.
Read More

Complex Call Schedules Are Easy to Follow with Automated Call Routing
November 6, 2023
View our case study to learn more about how Clarus can help with automated routing.
Read More

Stopping Calls from Getting to the Wrong Doctor
November 6, 2023
Jordan-Young ultimately chose Clarus to automate their after-hours on-call process and workflows.
Read More

Stopping Calls from Getting to the Wrong Doctor
November 6, 2023
Jordan-Young ultimately chose Clarus to automate their after-hours on-call process and workflows.
Read More

Transitioning to Technology Makes Life Easier
November 6, 2023
The Clarus mobile app provided one singular location for providers to manage after-hours call needs.
Read More

Transitioning to Technology Makes Life Easier
November 6, 2023
The Clarus mobile app provided one singular location for providers to manage after-hours call needs.
Read More