Featured Case Study: Complex Call Schedules Are Easy to Follow with Automated Call Routing

Virginia Heart was looking for an after-hours answering service that could accommodate their ten locations with multiple on-call schedules that they share with internal and external providers.

Resources by Category

How Technology Improves Patient Experience

July 2, 2024
From streamlining administrative tasks to providing more personalized care, technological advancements are transforming how patients interact.
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From streamlining administrative tasks to providing more personalized care, technological advancements are transforming how patients interact.

Homecare Homebase and Clarus Call Management Announce New Integration

June 18, 2024

June 13, 2024 Homecare Homebase (HCHB) and Clarus are integrating their platforms to help home health and hospice agencies better […]

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June 13, 2024 Homecare Homebase (HCHB) and Clarus are integrating their platforms to help home health and hospice agencies better […]

Inflation’s Toll on Medical Practices: Navigating Rising Costs

June 1, 2024
This inflationary pressure affects everything from employee salaries to the cost of medical supplies, impacting healthcare providers.
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This inflationary pressure affects everything from employee salaries to the cost of medical supplies, impacting healthcare providers.

Navigating Provider Burnout: Strategies for Your Practice

May 1, 2024
By implementing proactive strategies within your practice, you can tackle burnout head-on and foster a healthier environment for your team.
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By implementing proactive strategies within your practice, you can tackle burnout head-on and foster a healthier environment for your team.

Leading Home Health Provider Saved Over $800k Annually

April 18, 2024
GHG chose to implement Clarus, a technology solution to call management that leverages smart routing and AI-transcription.
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GHG chose to implement Clarus, a technology solution to call management that leverages smart routing and AI-transcription.

Children’s Hospital Improves Patient Experience By Removing Call Wait Times

April 17, 2024
Children's Hospital improves patient experience by removing call wait times using after-hours call management.
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Children's Hospital improves patient experience by removing call wait times using after-hours call management.

Health System Removes Call Routing Errors for Over 1,100 Providers

April 17, 2024
Health System uses Clarus Call Management fro after-hours and daytime calls to remove routing errors for their providers.
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Health System uses Clarus Call Management fro after-hours and daytime calls to remove routing errors for their providers.

Ensuring HIPAA Compliance in Patient Calls

April 8, 2024
However, in an era where data privacy is of utmost concern, maintaining HIPAA compliance in these interactions is non-negotiable. This is where solutions — like Clarus — step in, offering a seamless blend of communication and compliance for healthcare organizations.
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However, in an era where data privacy is of utmost concern, maintaining HIPAA compliance in these interactions is non-negotiable. This is where solutions — like Clarus — step in, offering a seamless blend of communication and compliance for healthcare organizations.