Transforming Healthcare Communication
We are thrilled to announce that Clarus has been featured in KLAS Research’s prestigious First Look Report, recognition that highlights customer feedback for healthcare solutions that have not yet been formally rated by KLAS. This acknowledgment provides a valuable opportunity to showcase the positive impact our solutions have on healthcare practices, offering a call management solution for independent practices, health systems, and hospitals.
Our performance score, determined by KLAS exceeds the 2025 Best in KLAS market average forfor patient communication. This score reflects our commitment to delivering innovative, reliable, and efficient solutions for healthcare providers. As one of our clients noted in the KLAS report: “Clarus’ longevity and the automation of their platform are what attracted us to them. We were also drawn to the cost benefits. We’re pleased with what we get for what we pay.” — COO, November 2024, collected by KLAS Research
This client feedback represents our dedication to improving healthcare communication and helping organizations optimize their operations. If you’re curious about how Clarus’ call management and transcription technology can benefit your organization, we encourage you to read the full KLAS report to learn more.
What is KLAS Research?
KLAS Research is a leading healthcare IT insights firm that provides data-driven evaluations of healthcare software and services. By offering third-party insights into the performance and effectiveness of healthcare solutions, KLAS helps providers make informed decisions about the technology they choose. Their mission is to guide healthcare organizations in selecting the right tools and services to enhance care quality and meet their unique needs.
What Sets Clarus Apart in Healthcare Patient Communication
At Clarus, we understand that effective communication is vital for high-quality patient care. That’s why we’ve developed solutions that are tailored to meet the unique needs of healthcare organizations. Our easy-to-use is designed to enhance both provider efficiency and patient satisfaction by streamlining communication processes and ensuring seamless interactions.
Here’s a closer look at what sets Clarus apart in patient communication:
- AI-Powered Transcription: Our advanced transcription technology leverages artificial intelligence (AI) to accurately transcribe patient messages, improving efficiency and reducing errors. This ensures that healthcare providers or administrative staff have accurate records.
- User-Friendly for Providers and Patients: Clarus is designed to be intuitive and easy to use, making it simple for both healthcare providers and patients to interact with the phone system, reducing staff burnout and improving patient satisfaction.
- Exceptional Customer Support: We take pride in our dedicated customer support team, who provide timely assistance and proactive communication to ensure our partners’ needs are addressed, so their practices don’t miss a beat.
- Customizable IVR (Interactive Voice Response): Our IVR system can be tailored to suit the specific needs of your healthcare practice, enhancing patient interaction and optimizing call management operations.
- Robust Call Analytics: Gain valuable insights into your call operations with our comprehensive analytics dashboard, enabling you to track key performance metrics and make data-driven decisions for your organization.
- On-Call Scheduling: Our provider dashboard includes customizable on-call scheduling capabilities, ensuring that patient needs are met by the proper provider, even after hours.
How Clarus Supports Healthcare Organizations
Managing patient communication, both during office hours and after hours, is a challenge for healthcare organizations. Staff often struggle to balance calls, in-office visits, and schedules while ensuring quality patient care. Clarus offers a reliable solution for both daytime and after-hours call management, handling every call efficiently and professionally. Our call management solution reduces administrative burdens for staff, streamlines operational workflows, and enhances patient satisfaction with clear, consistent communication.
Our advanced transcription technology ensures that critical patient information is accurately captured and easily accessible, making it simpler for healthcare providers to review patient messages quickly and efficiently. With Clarus, healthcare practices can focus on what’s most important, delivering high-quality care.
Find Out How Clarus Can Elevate Your Patient Communication
If you’re looking to enhance your healthcare practice’s communication workflow, increase operational efficiency, and improve patient satisfaction, Clarus is here to help. Our technology is designed to meet the evolving needs of healthcare organizations, providing reliable and scalable solutions that streamline patient communication processes. Let us help you transform the way you communicate with your patients and improve the quality of care you provide.