After-Hours & Daytime Call Management for Physician Practices

Clarus After-Hours makes taking call easier for doctors and better for patients, while reducing errors and inefficiencies of a traditional call center.

Clarus Daytime gives physician offices the tools they need to effectively manage high inbound call volume.

Clarus After-Hours

  • Eliminate scheduling errors
  • Protect your doctors’ private cell phone number
  • No hold times for your patients
  • Call activity is documented in the Clarus dashboard

Clarus Daytime

  • Eliminate hold times for patients
  • Organize calls by subject matter and priority
  • Optimize staff workflow based on call type and volume
  • Allow staff to enter notes on call activity

After-Hours

For Office Managers

  • Easily manage the on-call schedule from the Clarus web-based dashboard
  • Last minute scheduling updates can be made in a matter of minutes and without error
  • Access to all after-hours call activity
  • Simple summarized documentation of each call encounter
after-hours call mobile dashboard

After-Hours

For Providers

Clarus After-Hours is the perfect solution for healthcare providers.

  • Simple and reliable solution for healthcare providers
  • Protects private cell phone number
  • Retrieve, respond, document – all in one app
  • Intelligent call routing – don’t get calls when you’re not on call

Clarus After-Hours

Clarus Daytime

If your practice is missing important revenue-generating calls like referrals and new appointments, if important clinical call response times are too long, or if patients are complaining about long hold times, you need Clarus Daytime.

Clarus Daytime gives physician offices the tools they need to effectively manage high-volume inbound calls.

  • Eliminate missed calls
  • Organize calls by subject matter and priority
  • Provide detailed call analytics
  • Optimize staff workflow based on call type and volume
  • Allow staff to enter notes on call activity

Clarus Daytime

What our customers are saying about Clarus

“I no longer worry about patients getting my private cell phone number or having to press *67 to return a call to a patient. Clarus protects my number for me.”

Nephrology Practice,

Doctor, TN

“Patients are pleasantly surprised about how quickly they get a return call from their provider. It has improved our patient’s experience and overall care.”

OB GYN Practice,

Doctor, WA

“Before Clarus we had no idea what was happening after-hours. With the web-based practice portal I can see all the calls that came in overnight across all our clinics.”

Oncology Practice,

Chief Administrative Officer, VA