Clarus After-Hours Call Management

After-Hours helps you provide consistent after-hours and on-call care without the hassle and errors of a traditional physician answering service or medical call center, all while protecting you with better documentation.

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  • Better
    Communication
  • Better
    Documentation
  • Better
    Workflow
  • Better
    Privacy

Who We Work With

Replace your traditional after-hours physician answering service with Clarus and take control of your on-call schedules and after-hours call workflows from anywhere​!

Specialty & Surgery

  • General Surgery
  • Allergy & ENT
  • Cardiology
  • Gastroenterology
  • Nephrology
  • Orthopedics
  • Pulmonology
  • Urology

Primary Care

  • Family Practices
  • Internal Medicine
  • OB/GYN
  • Pediatrics

Reasons You'll Love Clarus After-Hours

PATIENTS

  • Never on hold

PROVIDERS

  • Protected call-back features

PRACTICE MANAGERS

  • Schedule and call routing control
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Your Easy to Use Dashboard

Clarus’s cloud-based online dashboard provides you access to all call activity and on-call scheduling from anywhere.

  • Access Calls – Insight into all your practice’s call activity
  • Call Encounter Summary – each call is easily summarized in a PDF Format
  • Manage Schedule – Manage and make last minute changes to your on-call schedule from wherever you have a computer

Manage Schedule and Eliminate Routing Errors

  • Easily manage on-call schedule from the web dashboard
  • Drag and drop providers onto the calendar
  • Need a last minute change? A few clicks and changes take effect immediately
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Access Calls and Provider Documentation

  • View list of all after-hours call activity
  • Sort calls by subject matter & provider
  • Review provider notes
  • Detailed call activity, time-stamped and dated
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Your HIPAA Compliant
Provider App

  • View key patient information and listen to the caller in their own words
  • Respond to calls with the click of a button
  • Protects private cell phone number
  • Point-of-care documentation: type or dictate note directly into App

Retrieve

Familiar email-style inbox

after-hours call mobile dashboard

Read

Listen to patient in their own words or read a transcription of the call

after-hours call mobile dashboard

Respond

No need for *67 – The patient sees your practice’s phone number on
their caller ID, never your cell phone number

after-hours call mobile dashboard

Record

Easily type or dictate a note at any time

after-hours call mobile dashboard

Retrieve

Familiar email-style inbox

Read

Listen to patient in their own words or read a transcription of the call

Respond

No need for *67 – The patient sees your practice’s phone number on
their caller ID, never your cell phone number

Record

Easily type or dictate a note at any time

after-hours call mobile dashboard
after-hours call mobile dashboard
after-hours call mobile dashboard
after-hours call mobile dashboard

What customers are saying about Clarus After-Hours

“With Clarus, we are able to contact the patient immediately. We are not having to play phone tag between the patient, hospital switch board, and the physician on call. Patient satisfaction is what we are achieving.”

Women's Health Clinic,

Office Manager, LA

“With Clarus, we get more reliable information, which allows us to better care for our patients and document the call.” 

 

Pediatric Practice,

Doctor, TN

“Last minute changes to the on-call schedule are no longer an issue. I can quickly and easily do it myself from the Clarus Dashboard and it’s immediately updated.”

Orthopedic Practice,

Office Manager, MI

Schedule Your Demo Today

What is your traditional answering service costing you in time, money, and peace of mind? Replacing your traditional answering service may feel like a huge leap, but it’s actually really easy to get started. See why practices are quickly moving away from their traditional after-hours answering service. Schedule a demo today by filling out this form.