Clarus After-Hours Call Management
Clarus is committed to giving providers a better on-call experience. Clarus After-Hours call management helps you provide consistent after-hours and on-call care without the hassle and errors of a traditional physician answering service or medical call center, all while protecting you with better documentation.
- Better
Communication
- Better
Documentation
- Better
Workflow
- Better
Privacy
Why Physician Groups Choose Clarus After-Hours
Physician groups are moving away from the traditional after-hours answering service or call center to our automated call management platform. Our Clarus After-Hours healthcare call management solution provides:
- Security
- Continuity
- Accountability and Documentation
- Cost Control and Reduction
- Patient Satisfaction
Reasons Users Love Clarus After-Hours
PATIENTS
- Never on hold
PROVIDERS
- Protected call-back features
PRACTICE MANAGERS
- Schedule control
HIPPA Compliant
Provider App
- View key patient information and listen to the caller in their own words
- Respond to calls with the click of a button
- Protects private cell phone number
- Point-of-care documentation: type or dictate note directly into App
Retrieve
Familiar email-style inbox
Read
Listen to patient in their own words or read a transcription of the call
Respond
No need for *67 – The patient sees your practice’s phone number on
their caller ID, never your cell phone number
Record
Easily type or dictate a note at any time
Retrieve
Familiar email-style inbox
Read
Listen to patient in their own words or read a transcription of the call
Respond
No need for *67 – The patient sees your practice’s phone number on
their caller ID, never your cell phone number
Record
Easily type or dictate a note at any time
Easy to Use Dashboard
Clarus’s cloud-based online dashboard provides access to all call activity and on-call scheduling from anywhere.
- Access Calls – Insight into all your practice’s call activity
- Call Encounter Summary – each call is easily summarized in a PDF Format
- Manage Schedule – Manage and make last minute changes to your on-call schedule from wherever you have a computer
Access Calls and Provider Documentation
- View list of all after-hours call activity
- Sort calls by subject matter & provider
- Review provider notes
- Detailed call activity, time-stamped and dated
Manage Schedule and Eliminate Routing Errors
- Easily manage on-call schedule from the web dashboard
- Drag and drop providers onto the calendar
- Need a last minute change? A few clicks and changes take effect immediately
What our customers are saying about Clarus After-Hours
“With Clarus, we are able to contact the patient immediately. We are not having to play phone tag between the patient, hospital switch board, and the physician on call. Patient satisfaction is what we are achieving.”
Women's Health Clinic,
“With Clarus, we get more reliable information, which allows us to better care for our patients and document the call.”
Pediatric Practice,
“Last minute changes to the on-call schedule are no longer an issue. I can quickly and easily do it myself from the Clarus Dashboard and it’s immediately updated.”
