A Better Way to Get in Touch with Doctors During Office Hours
Clarus Paging gives physicians and doctors’ offices the ability to communicate with any doctor, at any time, securely through the Clarus app. Think of it as instant messaging, but for your practice. And–it’s HIPAA compliant, so all messages are secure and protected. Paging can be added onto Clarus Daytime or Clarus After-Hours within minutes of requesting it. Not only can any provider on-call can be contacted by office staff 24/7, but the provider can also leave notes in response to messages, and dictate any actions that need to take place.
Practice office staff just need to go to the Clarus dashboard, select the provider’s name from a drop-down menu, type out a message, and hit send! It immediately alerts providers through the secure Clarus mobile app on their phones. Just like when a provider receives a call with Clarus After-Hours, the mobile app sends reminders to the provider about that message, ensuring it gets seen and addressed promptly. Similarly, the provider can also forward the message to another on-call provider to handle, and like all Clarus products, everything is documented with the ability to add notes.
Creating a Page is Fast and Easy
1) Create a New Page
Conveniently accessible in a cloud-based dashboard, use the green button in the top right-hand corner to get started.
2) Select Provider
Choose your desired provider from a drop-down menu. Enter a callback number, patient name and DOB, and message, then submit.
3) Keep Track of Progress
View your page and documented activity from the dashboard in real-time.
How Adding Paging Can Help Your Practice
Many times, a hospital calls a provider’s office where they then talk to a staff member for the purpose of relaying a message to the provider. The office member then writes it down or types it up (possibly something getting lost in translation), gets it into an email, or calls or texts the provider – which is definitely not secure. The usual communication process between office staff and provider is just inefficient, drawn-out, and inconvenient. With Clarus Paging, getting an urgent message to a doctor or provider instantly and securely is easy and fast!