A Call Management Solution for Healthcare Systems & MSOs 

Quality Patient Care Requires Quality Patient Communication

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Automate Patient Communication and Scale Your Operations

Your practice should never miss a patient call. Resolve every patient request quickly while saving your organization real money.

3+ hours saved per staff member, per day 
Zero patient hold times & no missed calls 
3x faster resolution for all patient requests
10-30% revenue increase & 20-30% cost reduction 
See the Difference Clarus Makes 

Enhance the Way You Manage Patient Communication

Urgent After-Hours Calls

  • Easy on-call scheduling makes sure calls go to the right provider every time
  • Summarizes urgent patient needs and puts providers in control of every interaction
  • Full call report includes message transcription, audio recordings, and provider notes

Decreases provider burnout and improves access to care

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Non-Urgent After-Hours Calls

  • Captures and segments all non-urgent after-hours calls by type
  • Dashboard organizes messages for efficient response time from staff
  • 99%+ of non-urgent after-hours calls are resolved by the next day

Allows 24/7/365 engagement with patients without having staff work around the clock

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Daytime Patient Calls

  • Never miss a patient call
  • Resolves every patient request 3x faster
  • Provide transparency into your call metrics
  • Centralized platform integrates with your EHR

Saves each team member 3+ hours daily

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Inactive Patient Outreach

  • Reengage inactive patients through targeted AI agent campaigns
  • Reach patients based on their profile and health needs
  • Allow a tailored, proactive, two-way conversation with every patient

Dramatically improves patient care and access while growing practice revenue

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Prescription Refills

  • Frictionless and automated process reduces manual touchpoints
  • Gain centralized oversight of refill volume and processing times
  • Measurably improves patient satisfaction scores

Reduces administrative costs while standardizing quality and compliance

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Appointment Scheduling & Reminders

  • Automated workflows allow patients to make or change appointments in two-way conversation with AI agents
  • Syncs seamlessly with your scheduling system
  • Reporting gives full visibility on patient scheduling activity

Save staff time and improve visit completion rates

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New Patient Onboarding

  • Deliver a consistent, welcoming onboarding experience
  • AI agents guide patients through your intake process conversationally
  • Saves time for staff and patients

Ensures new patient satisfaction with first visit

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Payments

  • Add two-way conversations with AI agents to your billing process
  • Easily collects patient responsibility portion of the bill
  • Streamlines process for patient and staff

Simple and high-impact tactic to improve practice cash flow

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Patient Follow-Up

  • Standardize post-visit protocols across specialties and locations
  • Track follow-up completion rates to identify care gaps
  • Generate data for HEDIS, star ratings, and value-based care programs for system-wide quality reporting

Easy way to improve patient care and access

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Healthcare Systems and MSOs Using Clarus Healthcare Call Management

Steven Garner – Core Life Novant HealthTenet HealthAugusta HealthHCA HealthcareLifepoint HealthNorton HealthcareNicklaus Children’s Health System

Trusted by Healthcare Providers

For us, one of our goals for success was can we make ourselves more efficient? Can we decrease the calls? Can we decrease the turnaround times? I'd say one of the biggest places we've seen savings is in team member time. On average, we have a time savings of probably an hour a day.
Steven Garner
Core Life Novant Health
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