The Impact of Specialization In an Answering Service
The Impact of Specialization In an Answering Service Apple. Amazon. Netflix. Walt Disney. Starbucks. Microsoft. What do all of these companies have in common? They’re all on the list of the most loved companies in the world. But, they also have another common denominator: specialization. The dictionary defines specialization as “the process of concentrating on […]
Is Your Office Staff Prepared For The Call Volume Coming To Your Practice After COVID-19
Is Your Office Staff Prepared For The Call Volume Coming To Your Practice After COVID-19? COVID-19 has had a heavy impact on health practices everywhere. Managing the large increase in call volume has proven extremely difficult and stressful for medical office staff. Many physician practices have had to turn to a call center for help. […]
Common Pitfalls of Traditional Daytime Answering Services or Call Centers For Physician Groups
Common Pitfalls of Traditional Daytime Answering Services o for Physician Groups When it comes to managing high call volume, many healthcare practices and physician groups, big and small, choose to utilize some sort of daytime answering service or call center. While healthcare administrators and providers alike may be under the impression that hiring an answering […]
How Can We Allow Healthcare Staff To Work From Home?
How Can We Allow Healthcare Staff To Work From Home? Healthcare staff are on the front lines when it comes to attending to sick patients every single day. Whether you’re a doctor, a nurse, or healthcare administrator, you come into close contact with illness and germs constantly. Now, add the pandemic of the potentially deadly […]
