Implementing Technology to Make Healthcare Jobs Better in 2023
As we wrap up the year reflecting on the last twelve months and looking to 2023, the healthcare industry has once again experienced new challenges and is continuing to adapt. In 2022, medical practices were tested to keep up with the growing demands of their patient populations with decreased access to staff.
The shortage of healthcare employees has been covered widely since the COVID19 pandemic. In 2023, we know this problem isn’t going away, but we also know there are ways for practices to become more attractive to prospective employees and optimize processes to eliminate need for new hires.
Technology provides medical practices with streamlined processes and optimized workflows. By choosing technology-based solutions, you eliminate manual tasks for your team and help their jobs run smoothly. Removing unnecessary steps in recurring responsibilities, your team can focus on what is most important and job satisfaction increases. Think of this as an investment to give workers time back.
Some areas we hear about frequently where technology can make a difference include data entry and overwhelmingly high volumes of patient calls. Possible integrations between systems to remove double data entry can help staff save time. Or removing the need to answer calls about billing, medical records, or prescription refills by automatically routing those calls to the right department without your front desk staff having to answer can save staff up to 3 hours per day – like Clarus’ Daytime solution.
Outsourcing is not an unfamiliar practice, but the ability to do so to a technology platform is more cost effective and offers more opportunities for improvement than the traditional contractor or third-party vendor relationship. Technology continues to improve and expand, and it can help your practice do the same.