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6 Problems with Traditional Answering Services and How Technology Can Solve Them

An answering service goes by many names: after-hours provider, call center, or medical answering service. When we refer to the traditional method of an answering service, we mean the scenario in which a caller is answered by a human operator and the operator triages the call.

No matter what you call them, the traditional answering service is not evolving fast enough to meet healthcare practice needs. Physicians are busier than ever and patients expect more access to their care providers.

Download the white paper to learn:

  • Why the traditional answering service is failing
  • How their failures are affecting your practice
  • The solution to solving the problems traditional services create
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