Manage High Call Volume

As a health practice, you deal with a long list of calls each day from patients and other health professionals. Healthcare offices and institutions have been inundated with an even higher volume of calls from patients looking for information and guidance related to COVID-19. This can cause a more hectic work environment, longer hold times for patients and increased call-abandonments, and loss in revenue due to being unable to handle all the opportunities possibly coming through.

 

 

 

To offset the high influx of COVID-19 related calls, Clarus is offering an affordable and reliable solution. Implement the HIPAA certified solution in just a couple of hours and direct callers to the most updated information regarding COVID-19 like:

  • Vaccine information
  • Precautions for avoiding the virus
  • What to do if you’re sick

You can also collect caller information for a staff member to follow-up.

All call activity is captured and recorded from a centralized, cloud-based system. Because our system is cloud-based, your staff would still be able to utilize our software from home.

If you’re interested in learning more or getting started, head to our contact page.