Clarus Paging Is Here!

paging - click to create new page

Clarus Paging Is Here! May 13th, 2020 By Dominique Barbagallo Introducing Paging: An Exciting New Add-On To Clarus Daytime & After-Hours What Is Paging? Clarus Paging gives physicians and doctors’ offices the ability to communicate with any doctor, at any time, securely through the Clarus app. Think of it as instant messaging, but for your […]

How Clarus After-Hours Answering Service Can Increase Provider Response Time

how to make responding to patients easier and faster for providers

How Clarus After-Hours Can Increase Provider Response Time to Patients By Dominique Barbagallo May 8th, 2020 Remember when your patient decided to have an urgent medical matter happen in the middle of the night? Yes, we are being sarcastic, because none of us get to choose when urgent medical concerns come up. When they do […]

The Impact of Specialization In an Answering Service

generalized vs specialization in an answering service

The Impact of Specialization In an Answering Service By Dominique Barbagallo March 31st, 2020           Apple. Amazon. Netflix. Walt Disney. Starbucks. Microsoft. What do all of these companies have in common? They’re all on the list of the most loved companies in the world. But, they also have another common denominator: […]

Common Pitfalls of Traditional After-Hours Medical Answering Services or Call Centers

common pitfalls of traditional after-hours answering services or call centers

Common Pitfalls of Traditional After-Hours  Medical Answering Services or Call Centers By Dominique Barbagallo March 24th, 2020 When it comes to managing doctors on-call or after-hours call volume, many physician groups and healthcare practices, big and small, choose to utilize some sort of medical answering service or call center. While healthcare administrators and providers alike […]

A Healthcare Practice’s Growth & Profitability Starts With Employee Satisfaction

service-profit chain - A Healthcare Practice’s Growth & Profitability Starts With Employee Satisfaction

A Healthcare Practice’s Growth & Profitability Starts With Employee Satisfaction By Dominique Barbagallo March 25th, 2020           It’s an extremely obvious statement to say that all employees want to like their jobs. But it may not be as obvious to say that when a company provides employees with what they need […]

How Can We Allow Healthcare Staff To Work From Home?

daytime call management dashboard

How Can We Allow Healthcare Staff To Work From Home? Written by Dominque Barbagallo. March 23rd, 2020.           Healthcare staff are on the front lines when it comes to attending to sick patients every single day. Whether you’re a doctor, a nurse, or healthcare administrator, you come into close contact with […]