Clarus After-Hours

Clarus is committed to giving providers a better on call experience. Clarus After-Hours helps you provide consistent after-hours care without the hassle and errors of a call center, all while protecting you with better documentation.

  • Better
    Communication
  • Better
    Documentation
  • Better
    Workflow
  • Better
    Privacy

Why Physician Groups Choose Clarus

Physician groups are moving away from the traditional after-hours call center to our automated platform. Clarus After-Hours provides:

after-hours call mobile dashboard
  • Security
  • Continuity
  • Accountability and Documentation
  • Cost Control and Reduction
  • Patient Satisfaction

Reasons Users Love Clarus After-Hours

PATIENTS

  • Never on hold

PROVIDERS

  • Protected call-back features

PRACTICE MANAGERS

  • Schedule control

HIPPA Compliant
Provider App

  • View key patient information and listen to the caller in their own words
  • Respond to calls with the click of a button
  • Protects private cell phone number
  • Point-of-care documentation: type or dictate note directly into App

Retrieve

Familiar email-style inbox

after-hours call mobile dashboard

Read

Listen to patient in their own words or read a transcription of the call

after-hours call mobile dashboard

Respond

No need for *67 – The patient sees your practice’s phone number on
their caller ID, never your cell phone number

after-hours call mobile dashboard

Record

Easily type or dictate a note at any time

after-hours call mobile dashboard

Retrieve

Familiar email-style inbox

Read

Listen to patient in their own words or read a transcription of the call

Respond

No need for *67 – The patient sees your practice’s phone number on
their caller ID, never your cell phone number

Record

Easily type or dictate a note at any time

after-hours call mobile dashboard
after-hours call mobile dashboard
after-hours call mobile dashboard
after-hours call mobile dashboard

Practice Portal

Clarus’ online Practice Portal provides access to all call activity and on-call scheduling from anywhere.

  • Access Calls – Insight into all your practice’s call activity
  • Call Encounter Summary – each call is easily summarized in a PDF Format
  • Manage Schedule – Manage and make last minute changes to your call schedule from wherever you have a computer

Access Calls and Provider Documentation

after-hours call dashboard
  • View list of all after-hours call activity
  • Sort calls by subject matter & provider
  • Review provider notes
  • Detailed call activity, time stamped and dated

Manage Schedule and Eliminate Routing Errors

  • Easily manage on call schedule from the web dashboard
  • Drag and drop providers onto the calendar
  • Need a last minute change? A few clicks and changes take effect immediately
after-hours call dashboard

What our customers are saying about Clarus After-Hours

“With Clarus, we are able to contact the patient immediately. We are not having to play phone tag between the patient, hospital switch board, and the physician on call. Patient satisfaction is what we are achieving.”

Women's Health Clinic,

Office Manager, LA

“With Clarus, we get more reliable information, which allows us to better care for our patients and document the call.” 

 

Pediatric Practice,

Doctor, TN

“Last minute changes to the on-call schedule are no longer an issue. I can quickly and easily do it myself from the Clarus Dashboard and it’s immediately updated.”

Orthopedic Practice,

Office Manager, MI